CRM Software is defined as an organized approach for managing, developing, and maintaining a healthy relationship with your customers. It is all about the platform of inspecting and tracking communications with the clients and customers. The customers must be registered in CRM’s database to recognize them. It will help the organizations to get connected with them whenever needed. Plus, it also increases the revenue of the organization.
There are various types of CRM available that you can select as per the customer’s requirements. Selecting the ideal CRM software is essential to enhance sales and make strong relationships with customers. From gathering customer data to managing the lead data, good CRM software can help you to achieve the desired goals. To help you out, we at Top 10 Tech Reviews have curated a list of the best CRM software tools in 2022. Continue reading this to pick the ideal one for you.
Salesforce CRM
It is one of the leading cloud-based CRM software in the world that offers the best and most innovative CRM solutions. These solutions can be effectively utilized for all businesses from small start-ups to large enterprises. Since it is cloud-based, it is very easy to use and customizable and offers a platform for upgrades and growth. Moreover, it supports integrations and phones.
Salesforce CRM is helpful to understand the requirements of the customers. It recommends new ways to solve issues quickly, helps, and offers a clean and quick deployment. Using a single platform, you can do serving, selling, and marketing.
Features:
- It offers markets and communities for leads and sales
- It is helpful to run applications and email integrations
- Salesforce CRM keeps the customer engaged and also helps in forecasting.
- It offers analytics, real-time visualization, and chatters.
Zoho CRM
Zoho CRM is among Zoho’s successful software products. It is a cloud-based CRM system that has been tailored for enterprise customers and different businesses irrespective of size. Zoho CRM is a kind of operational business platform that goes far beyond just being a lead management tool or sales pipeline. With Zoho CRM, businesses can utilize Zoho Calendar, Zoho Reports, Zoho invoices, and more. It is a good option even in terms of pricing. You can try their free version and if you want to integrate with other Zoho tools, you can upgrade for around $30 a year.
Features:
- It is an omnichannel platform that helps to connect with customers
- Automation tools to manage contacts accounts via macros and workflows
- Customized reports and dashboards with various options to contrast and compare.
- Mobile CRM app to schedule tasks, record data, update information and connect with your customers.
Hubspot CRM
Hubspot CRM is one of the commonly used and famous CRM tools available in this competitive market. It made a huge impact on its user due to its capabilities and powerful mechanism. Moreover, it is free, powerful, and flexible software and this is the reason it attracts various clients.
It comes with a simple platform that lets users start easily without doing much modification. It is very fast and contains almost all the essential features that a CRM should have. Undoubtedly, Hubspot CRM offers the best integration environment in comparison to other CRM software.
Features:
- Ticketing Support and Live Chat
- Lead Generation
- Custom Reporting
- Pipeline Management
- Tracking and Email Templates
Freshworks CRM
This CRM software is an interesting solution that offers lead scoring, maintaining customer interactions, chat system, onboarding, and recruitment system. Instead of focusing completely on CRM, it is a set of tools to manage the entire organization. The most prominent feature of this software is that it is AI-based and it offers a 360-degree aspect of your business.
Features:
- Deal Management
- Lead Management
- Lead Scoring and Tracking
- Smartforms
- Auto Lead Assignment
Pipedrive
Pipedrive is a CRM software that focuses on enhancing revenue and sales and was made for less input and more output. Just like the other good CRM software, it allows you to track the communication with your customers. It comes with tools to ensure that you can retain high customer satisfaction.
The main aim of this software is to make Salespersons unstoppable. It is helpful in organizing your business in a way that provides an amazing overview of sales that eventually enhances productivity. In addition to this, it is a very visual software and enhances the workflows.
Features:
- Email Marketing
- Lead Scoring
- Document Storage
- Task Management
- Mobile Access
- Territory Management
Oracle NetSuite
It is a cloud-based customer relationship management software that offers a complete view of your customers. It has all the features and functionalities such as cross-sell, fulfillment, sales order, renewal, etc. Oracle Netsuite helps businesses handle interactions with customers, suppliers, and partners in one place. With all the abilities of a CRM like management of customer relationships, SFA, managing quotes, sales forecasts, and partner relationships, it offers a seamless information flow among the whole customer lifecycle. From order, leads, cross-sell, support, and upsell, you get everything in one place.
Features:
- Order Management
- Commissions
- Integrated E-commerce capabilities
- Sales Forecasting
- Quotes
Keap
If you are looking for the ideal CRM software for startups having marketing and sales automation, you must consider Keap. This CRM software brings together various features and functionalities that are helpful for business growth. Moreover, it also has some special editions for new businesses and solopreneurs, established businesses, and growing businesses.
This software contains secure payment platforms, advanced automation, and e-commerce. The teams of the businesses can properly optimize the sales pipeline using this software and enhance the online revenue. In addition to this, you can also track and capture leads. All the messages, emails, invoices, and files can easily be stored in one place that allowing you to efficiently run your business.
Features:
- User Segmentation
- Fully Customizable Campaigns
- Automated actions
- Integrations with various other tools required for businesses
Ontraport CRM
Ontraport CRM is the marketing and sales platform for growing businesses. It is an automation software tailored to meet the requirements of any business who are prepared to scale. This CRM offers you the set of tools that you require for marketing, selling, and managing the business online using one platform. This software lets businesses handle email marketing, client records, subscriptions, membership, and other automation efforts.
Features:
- Online Marketing
- Lead Management
- Email Marketing
- Reporting and Analytics
SugarCRM
SugarCRM is among the growing CRM software tools in the market. If you prioritise customization, this tool is made for you. It is helping thousands of businesses that need great management for marketing and sales. This CRM software helps to keep track of essential opportunities and increase the earning potential. In addition to this, it automatically collects information that provides enough time to handle other tasks. SugarCRM will help you to make long-lasting relationships by providing you with reliable and quick solutions. This software is highly scalable and grows consistently along with your business.
Features:
- Sales Intelligence to boost performance
- Customizations as per your needs
- Marketing and Sales Automation
- Automated Data Collection
SAP CRM
SAP CRM also known as Integrated CRM helps companies to attain their goals. It also allows them to do all the customer management tasks efficiently. This software acts as the main component in creating business strategies for large, and small-scale organizations. Also, it is helpful in understanding customers and their requirements in order to provide them with the best customer service.
Features:
- Pipeline and Opportunity Management
- Account and Contact Management
- Desktop integration
- Order and Quote Management
Wrapping It up
We at Top 10 tech review have listed these tools that are carefully chosen based on the genuine reviews and features. These tools can be used by almost all companies to manage their workflow and build relationships with their clients and customers.
